Shipping Policy

Thank you for shopping at Urbandapper! We are committed to providing a transparent and reliable shopping experience. This Shipping & Delivery Policy explains our shipping destinations, delivery costs, order processing times, estimated shipping times, and other important delivery information.

1. Shipping Destinations

Urbandapper currently ships to physical addresses within the contiguous United States (48 states and Washington, D.C.).

We do not currently offer shipping to Alaska, Hawaii, U.S. territories, international destinations, P.O. Boxes, or APO/FPO/DPO addresses.

Please ensure your shipping address is complete and accurate before placing your order.

2. Shipping Rates & Costs

We believe in clear and transparent pricing. Our shipping rates are straightforward, with no hidden handling charges or unexpected fees.

• Standard Shipping: $6.99 USD per order.
• Additional Handling Fees: $0.00.
• Additional Sales Tax at Checkout: $0.00. Any applicable sales tax is already included in the displayed product prices.

Your final order total consists of the displayed product price and the applicable standard shipping fee. The complete amount is shown at checkout before payment.

3. Order Processing & Delivery Times

We carefully prepare, inspect, and package each order before shipment to help ensure your items arrive in excellent condition.

Shipping Information	Estimated Time
Order Cut-off Time	5:00 PM Eastern Time (ET)
Order Processing Time	1–2 Business Days
Shipping Transit Time	5–10 Business Days
Total Estimated Delivery Time	6–12 Business Days

Order Processing: Orders are generally prepared within 1–2 business days after payment confirmation. Processing includes order verification, quality checks, and secure packaging.

Shipping Transit: Once an order has been shipped, delivery generally takes 5–10 business days, depending on the destination and carrier operations.

Total Delivery Time: Customers can generally expect their orders to arrive within 6–12 business days, including processing and shipping transit.

Business Days: Monday through Saturday, excluding Sundays and U.S. federal holidays.

Orders placed after 5:00 PM Eastern Time will begin processing on the next business day.

Delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

4. Processing Times by Product Category

All product categories follow our standard order processing time of 1–2 business days.

Product Category	Processing Time
Farm and Ranch Signs, Garden Art	1–2 Business Days
Home Decor, Wall Decor	1–2 Business Days
Neon Signs	1–2 Business Days

Each order is inspected and carefully packaged before being handed over to the shipping carrier.

5. Shipping Carriers

Depending on the delivery destination, package dimensions, and shipping requirements, orders may be shipped through:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx (Federal Express)

The shipping carrier is selected based on the specific requirements of each order.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking information.

Please allow 24–48 hours for tracking information to become available or update in the carrier's system.

If you have not received your tracking information after your order has shipped, please contact us at support@urbandapper.shop .

7. Sales Tax & Additional Charges

At Urbandapper, we strive to ensure that all pricing information is clear and transparent.

All displayed product prices already include any applicable sales tax.

We do not add any additional sales tax during checkout. There are no hidden service charges or additional handling fees.

For standard orders, your final total is calculated as follows:

Example: If a product is listed at $49.99, the total cost with standard shipping will be $56.98.

You will see the full amount before completing your purchase. No additional sales tax or hidden fees will be added.

8. Lost, Delayed, or Damaged Packages

We take care to package each product securely. However, shipping-related issues can occasionally occur.

Damaged Packages: If your order arrives damaged, please contact us at support@urbandapper.shop within 48 hours of delivery. Include your order number and clear photographs of the damaged product and packaging so our team can review the issue and assist you.

Lost Packages: If your package is marked as delivered but has not been received, please check your delivery location and contact the shipping carrier. If you still cannot locate the package, contact us for additional assistance.

Delayed Deliveries: If your shipment is significantly delayed, please contact our customer support team. We will help check the shipment status and provide any available updates.

Any eligible replacement or refund will be handled in accordance with our Returns & Refund Policy.

9. Shipping Address Changes

Please review your shipping information carefully before completing checkout.

If you need to correct or update your shipping address, contact us at support@urbandapper.shop as soon as possible, preferably within 2 hours of placing your order.

We will make reasonable efforts to update your shipping address before dispatch. However, address changes cannot be guaranteed once an order has been shipped.

10. Contact Information

If you have questions about shipping, delivery times, tracking information, or your order, please contact our customer support team.

Store Name	Urbandapper
Store Owner	Clay Millard Viands
Business Address	7 Blueberry Hill Rd, Redding, CT 06896-3303, United States
Customer Support Email	support@urbandapper.shop
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
Website	https://urbandapper.shop/

Thank you for choosing Urbandapper. We appreciate your trust and look forward to delivering your order safely and reliably.